human resources

One of the first questions I get asked by entrepreneurs, CEOs, and executives interested in mentoring and coaching is, "what's the difference between them?" Coaching is a process in which a coach asks a series of cascading questions (sometimes referred to as Socratic Method), to help the...

[read time: 2 mins] One of the biggest challenges in corporate culture is finding ways to effectively measure and gauge the strength of your culture. Over the past decade companies have used various survey methodologies in an attempt to uncover the truth about their cultures with...

[read time: less than 1 minute] I received an email today from a CEO the other day asking me, "Do you have any good references / literature on 'how to make people care'? I'm having some employee challenges." I thought I would share my response with you: "Three ways: 1)...

One of the challenges to goal planning is understanding how your goals will affect your quality of life. Many people (including me in the past) set goals that led to outcomes they don't want. By planning your goals around your core values you will create...

[youtube=http://www.youtube.com/watch?v=rrkrvAUbU9Y] Thank you to Mirjana Galovic for this! ...

One of the mistakes I see consistently in organizations trying to create or manage change is thinking that through theoretical understanding somehow people will manage to change either a behaviour or a system. The challenge is that when we apply the Video Test to the...

In the last two decades, efforts to meet the challenge of reducing the complexity of strategic planning brought about two new approaches: The Balanced Scorecard by Kaplan and Norton in 1992 and Mastering the Rockefeller Habits by Verne Harnish in 2002. Both approaches simplify complex plans...