hiring Tag

One of the first questions I get asked by entrepreneurs, CEOs, and executives interested in mentoring and coaching is, "what's the difference between them?" Coaching is a process in which a coach asks a series of cascading questions (sometimes referred to as Socratic Method), to help the...

An interview with Bill Taylor, Game Changer blogger for HarvardBusiness.org. Zappos knows that they can't deliver great customer service unless their employees are committed to the values of the company.They attempt to bride new employees to quit during the initial training. [vodpod id=ExternalVideo.771680&w=425&h=350&fv=%26rel%3D0%26border%3D0%26] more about "Why...