As you go about your day-to-day business, it’s easy to get caught up in a flurry of activity that doesn’t really mean a thing to your customer. Making the decision to be more “customer-focused” is easy, but making the shift toward a customer-focused approach is another...
[youtube=http://www.youtube.com/watch?v=npycvP76Umc] ...
As you start to develop your business strategy for the new year, look at all of the factors that can support it, one of which you might not have linked directly to your strategic initiatives in past years: your company culture. Strategy and culture both affect...
[read time: less than 1 minute] I received an email today from a CEO the other day asking me, "Do you have any good references / literature on 'how to make people care'? I'm having some employee challenges." I thought I would share my response with you: "Three ways: 1)...
[youtube=http://www.youtube.com/watch?v=rrkrvAUbU9Y] Thank you to Mirjana Galovic for this! ...
The most straightforward piece I've read on candor comes from Jack Welch's book, Winning. In Chapter Two, he refers to candor as, "the biggest dirty little secret in business," but more specifically as people not expressing themselves in a straightforward way and withholding their comments...
Ten tips for leading businesses in turbulent times There’s no denying these are turbulent times. But there are things that you can do to lead your team and your company to success against the odds. Here are the top 10 things that you can start doing today...
Over the past ten years we've had the opportunity to work with well 1,000+ executives and CEOs, focused on helping them becoming better leaders, strategists, and visionaries. In that time I've seen the aftermath of many failed leadership development initiatives, that we've been called in...
It's during turbulent times, whether it be the current global economic situation or in times of industry or organization crisis, that CEOs have a tremendous opportunity to pull the people in their organization together towards a common goal. As Francois De La Rochefoucauld said, "there...
This year marks ViRTUS' 10 year anniversary. It's been an amazing journey so far marked by some fantastic milestones: growing to 160 Members in Vancouver (CEOs and Executives) working with a range of companies from $1M - $9B in revenue in leadership development, team development, strategic...