behaviour change Tag

It was mid-December 2008, and I got a Christmas card from my dear friend, mentor, and coach, Walt Sutton. Inside the card it said, "Merry Christmas to you my friend. I know this has been a challenging year for you in your business so that’s...

As we discussed in part one of this post, there are certain conditions that exist that enhance a leader’s success in using a coach approach. But because a leader is first and foremost responsible to deliver organizational results through team members, it still remains that...

We’ve been told one of the major reasons people want to work with us – they want our culture in their culture. We work hard as individuals and as a team to live our values and help each other work within our boundaries. We came across...

I was recently chatting with a colleague about one of my favorite topics, Organizational Culture; what it is? How does it form? What elements make some stand out against others? How does it bring out the best in people? Or how might it limit people’s potential? To me,...

Eight years ago, before I came to work at ViRTUS, I fell into an exciting job. The head office is in Waterloo, Ontario and I live in Vancouver. They needed a facilitator on the West Coast and so I had the much coveted clause in...

Think back to a time when you reacted to a situation in a way that you thought afterwards “I wish I wouldn’t have behaved like that”. It could have been when you were at a job interview and you panicked and got confused so the potential...

Imagine this. You’re on the operating table about to have your appendix removed.  You’re drifting gently into la-la land unable to speak when your surgeon walks in and says, “Ok folks, gut feel says it’s the right leg we need to take off.”  Oh dear. You’re...

In the past month, I have had two unique opportunities: the first was to spend a few days in Boston with one of my clients and Frances Frei from Harvard; the second was a fireside chat with some fellow CEOs and author Malcolm Gladwell (Tipping Point, Outliers, What the Dog Saw). There were some great strategic nuggets interwoven into both conversations, and I want to share with you what I learned.

One of the challenges of being a good leader is understanding how to lead up and provide appropriate feedback to your leader while at the same time finding ways for your team to provide you feedback. Here are three questions you can answer for your leader...