customer experience

[read time: 2 mins] One of the biggest challenges in corporate culture is finding ways to effectively measure and gauge the strength of your culture. Over the past decade companies have used various survey methodologies in an attempt to uncover the truth about their cultures with...

Maria LoScerbo from EpicPR.ca sent this fantastic video to me the other day.  It shows what it would look like if consumers negotiated the same way some people do in the business world. It's quick, it's funny, and it's worth a watch. [youtube=http://www.youtube.com/watch?v=R2a8TRSgzZY] ...

David Long, CEO of the Terminal City Club (private business club based in Downtown Vancouver, BC) and I have just completed an alliance that offers ViRTUS Members an exclusive rate to join the club and gives us a fantastic venue to host our Exchanges in....

Think of it as an iPod for your books. This Christmas the avid CEO reader has a brand new gadget under their tree:  an E Book Reader. The New York Time published a great article yesterday on the three primary devices available now. So what is an...